Cues by Vanessa Van Edwards – Book Summary
Cues by Vanessa Van Edwards explores the hidden power of nonverbal communication in shaping professional success. The book reveals how subtle signals—like facial expressions, tone, and body language—impact how others perceive us. With science-backed insights, Van Edwards provides practical strategies to master these cues for better relationships and career growth.
Who May Benefit from the Book
- Professionals aiming to improve workplace interactions.
- Leaders who want to enhance their influence and charisma.
- Job seekers looking to make strong first impressions.
- Sales and marketing experts who rely on persuasive communication.
- Anyone interested in understanding human behavior and social dynamics.
Top 3 Key Insights
- Charisma is a skill—combining warmth and competence to build trust.
- Nonverbal cues (like posture and tone) often speak louder than words.
- Self-awareness of your cues helps you control how others perceive you.
4 More Lessons and Takeaways
- Leaning in signals engagement, while leaning back can show disinterest.
- Blocking behaviors (crossed arms, covering the face) reveal discomfort or distrust.
- Voice tone matters—ending statements with confidence avoids sounding uncertain.
- Visual cues (clothing, grooming) shape first impressions and personal branding.
The Book in 1 Sentence
Mastering nonverbal cues—like body language, tone, and appearance—unlocks charisma and professional success.
The Book Summary in 1 Minute
Success isn’t just about what you say but how you say it. Cues explains how small signals—like leaning in, maintaining eye contact, or avoiding a hesitant tone—shape perceptions. Charisma comes from balancing warmth (likability) and competence (credibility). By controlling your nonverbal cues, you can improve networking, leadership, and career growth.
The Book Summary in 10 Minutes
The Power of Nonverbal Communication
Vanessa Van Edwards’ Cues reveals that only 7% of communication comes from words—the rest is tone, body language, and appearance. In professional settings, people judge credibility within seconds. A weak handshake, slouched posture, or hesitant tone can sabotage opportunities before you even speak. Vanessa Van Edwards breaks down cues into categories:
- Facial expressions (smiles, frowns)
- Body language (posture, gestures)
- Vocal cues (tone, pacing)
- Visual cues (clothing, appearance)
Mastering these helps you project confidence and build trust.
The Hidden Language of Success
Vanessa Van Edwards’ Cues reveals that only 7% of communication comes from words—the rest is tone, body language, and appearance. In professional settings, people judge credibility within seconds. A weak handshake, slouched posture, or hesitant tone can sabotage opportunities before you even speak.
The book explains how to control these silent signals to project confidence, build trust, and stand out. Whether in job interviews, leadership roles, or networking, mastering cues gives you an edge.
The Two Pillars of Charisma
Charisma isn’t magic—it’s warmth + competence.
1. Warmth (Likability)
- Signals: Smiling, open posture, nodding, friendly tone.
- Why it matters: People trust those they like. Warmth makes you approachable.
2. Competence (Credibility)
- Signals: Strong eye contact, steady voice, concise speech.
- Why it matters: Skills alone won’t get you promoted—you must look capable.
The Charisma Matrix:
| High Warmth, Low Competence | “Nice but not leadership material.” |
| High Competence, Low Warmth | “Smart but intimidating.” |
| Low Both | Overlooked or ignored. |
| High Both | Charismatic and influential. |
Example: A manager who smiles (warmth) while decisively explaining a plan (competence) inspires more confidence than one who hesitates.
Body Language: The Silent Game-Changer
Power Cues
- Leaning In = Engagement. Shows you’re listening and interested.
- Leaning Back = Discomfort or disagreement. Use sparingly.
- Mirroring = Subtly copying someone’s posture builds rapport.
Blocking Behaviors (Red Flags)
- Crossed arms, touching the neck, or covering the mouth signal defensiveness.
- Fix: Uncross arms, keep hands visible, and maintain open posture.
The Head Tilt Trap
- Tilting your head shows curiosity but can also imply submission.
- For authority: Keep your head level in negotiations.
Real-World Example: Disney trains employees to use specific gestures (pointing with two fingers, crouching to kids’ eye level) to appear more welcoming.
Voice: Your Secret Weapon
The “Question Tone” Mistake
Raising your pitch at the end of sentences makes statements sound like questions—undermining confidence.
Bad: “We should try this approach…?”
Good: “We should try this approach.” (Firm, downward inflection.)
Vocal Charisma
- Pace: Too fast = nervous. Too slow = boring. Aim for steady clarity.
- Volume: Speak loud enough to command attention without shouting.
- Pitch: Deep voices are often perceived as more authoritative.
Study: Doctors with “less pleasant” voices faced more malpractice lawsuits, proving tone impacts trust.
Words: How to Sound Memorable
Boring vs. Engaging Language
- Bland: “The project is going fine.”
- Charismatic: “We’re making exciting progress—let me share the highlights!”
Power Words
- Competence cues: “Results,” “efficient,” “strategy.”
- Warmth cues: “Collaborate,” “excited,” “team.”
Tip: Before speaking, ask: “Does this sound like a leader?”
Visual Cues: Dress for Influence
The “Sleeve Roll” Effect
David Nihill’s story proves small details matter. Rolling up sleeves made him seem more proactive—even though it was accidental.
Color Psychology
- Blue = Trustworthy (common in corporate settings).
- Red = Power (use sparingly in negotiations).
- Black = Authority (ideal for presentations).
The Bias Problem
Studies show:
- Resumes with “white-sounding” names get more callbacks.
- Attractive people are often assumed more competent.
Solution: Be aware of biases—yours and others’. Use cues to counteract unfair judgments.
Putting It All Together: The Charisma Checklist
- Before a Meeting
- Adjust posture (stand tall, shoulders back).
- Warm up your voice (humming helps).
- During Conversation
- Lean slightly forward to show engagement.
- Match the other person’s energy level.
- For Public Speaking
- Record yourself to spot filler words (“um,” “like”).
- Use hand gestures to emphasize points.
- Networking
- Wear a conversation-starting accessory (unique tie, pin).
- End statements with confidence (no question tone).
Final Thought: Cues Are Controllable
Unlike height or natural charm, anyone can learn cues. Start with one small change—like standing taller or pausing before speaking—and build from there. Over time, these tweaks rewire how others perceive you, opening doors in your career and relationships.
“The right cue at the right time can change everything.” —Vanessa Van Edwards
About the Author
Vanessa Van Edwards is a behavioral investigator and bestselling author (Captivate). She founded Science of People, a research lab studying human behavior. Her work helps professionals improve communication through science-backed strategies.
How to Get the Best of the Book
- Record yourself speaking to spot vocal habits.
- Observe others’ cues in meetings and conversations.
- Practice small adjustments (posture, word choice) daily.
Conclusion
Cues teaches that success hinges on mastering silent signals. By refining body language, tone, and appearance, you can boost charisma and professional influence. Start small—lean in, speak confidently, and watch opportunities grow.